Entry conditons

The Pools Divisions aim is to create a safe, fun-filled environment for all patrons wishing to use the facilities. In order that everyone has a fun and enjoyable visit in a safe facility the following terms and conditions apply:

Splash Palace exterior Jan 2010
The Splash Palace complex in Elles Road. Picture: John Leask

Alcohol & Drugs

Alcohol or drugs are not permitted on the premises, including the grounds. Persons under the influence of such substances will not be permitted on the premises and will be instructed to leave immediately.


With the exception of Guide Dogs, no pets or animals are permitted on the premises.


Abusive, disruptive or offensive behaviour and/or language is not permitted.


Diving is not permitted in the learners pool, or in the shallow end of the main pool.

Dress Code

Only approved, clean swimwear is to be worn in the pools. Swimming shorts must be above the knee. Underwear, boxer shorts, cargo pants and jeans are not acceptable for swimming. Clean t-shirts may be worn over approved swimwear under special conditions, such as aquajogging, teaching swimming, or for health reasons, etc.


Management and staff reserve the right to refuse entry. No passouts will be issued. Anyone attempting to gain entry without paying or without authorisation will be prosecuted.


Patrons are not permitted to bring glass of any description into the building.


Splash Palace and Bluff Swimming Pools are non-smoking venues.


Children under 8 years of age MUST be accompanied by a parent or caregiver 16 years or over, and all children under 5 years MUST be accompanied by a parent or cargiver in the water and within arms reach at all times. Children using the learners pool must be accompanied by a caregiver 16 years or over.