Make a payment
Payment options
You can make online payments using any of the following methods:
- Credit cards: Visa, MasterCard
- Account-to-account: ANZ, ASB, BNZ, Kiwi Bank, TSB, Westpac
Transaction fees
Credit cards
There is a 1.70 per cent (of your payment amount) merchant service fee, per transaction for credit card payments ONLY. This is a Bank of New Zealand (Invercargill City Council’s banking provider) charge and is subject to change.
Other fees
Check with your banking provider for any other fees or charges that may apply. This transaction is carried out on the terms of the arrangement between you and your banking provider.
Currency conversion
Your account will be charged in New Zealand Dollars. If you make a payment with a credit card issued outside of New Zealand, any currency conversion will be in accordance with the terms and conditions of the card. Your card issuer may charge currency conversion fees.
Refund policy
Invercargill City Council does not provide refunds to credit cards or account to account. Upon acceptance, applications for refunds (providing proof of overpayment) will be processed manually and paid by direct credit.
Payment confirmation
We will email you a payment confirmation upon request only if you provide an email address.
Payment security
Invercargill City Council does not collect or save credit card or account to account information.
After confirming details of your payment and entering an amount you will be directed to a secure Payment Card Industry (PCI) compliant web page hosted by Windcave to enter payment details. For more information regarding secure online payment transactions refer to the Windcave privacy policy.
Paying by bank transfer
Other debtors billings (excluding Rates or Water payments)
- BNZ Bank Account: 02 0924 0019668 03
- PARTICULARS field: The name that appears on the invoice (12 spaces only available)
- CODE field: The text DR plus the debtor number. For example, the debtor number from the invoice DR 34567/8 would be entered into the Code field as DR34567/8
- REFERENCE field: The invoice number. If paying more than one invoice in the payment please enter the text “refer remitt” in the reference field and provide a remittance advice detailing the invoices paid to ICC Customer Support Services via email or fax. We require the remittance advice on the same day as payment to ensure prompt and correct processing of the payment.
