Book a building inspection
How do I book my inspection?
Contact our Customer Services team on (03) 211 1777 or email us your request at building@icc.govt.nz.
Our Customer Services Team will take your inspection booking and advise you if the inspection will be carried out on-site or remotely.
How much notice do I get?
We will send an Inspection Booking Reminder to you via text SMS message or email the day prior to your inspection.
Remote Inspections – On the day of the inspection you will be contacted a minimum of 30 minutes before your inspection by your inspector to advise that you are next up and ensure you are ready for the remote setup.
On Site Inspections – On the day of the inspection you will be contacted by the inspector.
Do I need my consented documents on site?
Yes, you will as it makes communication easier. The inspector will be able to guide you quickly to the areas to be viewed and inspected.
What will happen during a remote inspection?
The inspector will phone using the video capability of WhatsApp and introduce themselves to you.
If needed, the inspector will advise you how to use the camera functions on your cell phone to get the best results. This will include how to change the view and which format either portrait or landscape to hold the cell phone while showing the image.
Then it is a simple matter of following directions to allow the inspector to be satisfied on reasonable grounds that building work completed meets the requirements of the building consent.
How long will a remote inspection take?
Generally, the inspections are quicker than an onsite inspection as all the recording of the inspection is done after the video has finished.